Shipping Delivery

SHIPPING INFORMATION

The time frame of order delivery is divided into two parts:

Processing time
1 - 2 business days
Shipping time
3-8 business days (excluding weekends and holidays). For rural locations, allow up to 20 business days. Shipping rates subject to change.
Country / Region Cost Shipping Time
United States US$4.99 - orders under US$24.99 3-5 business days
Canada $7.00 CAD - orders under $35.99 CAD 7-10 business days
United Kingdom £4.00 GBP - orders under £20.99 GBP 3-5 business days
Italy/Spain/France/Germany/Ireland/ Belgium/Switzerland/Netherlands €4,95 EUR - orders under €24,99 EUR 3-7 business days
Australia $8.00 AUD - orders under $40.99 AUD 3-7 business days
Saudi Arabia SAR 20.00 - orders under SAR 100.99 5-12 business days
Poland zł 21 PLN - orders under zł 105.99 PLN 3-7 business days
Ownership, Terms, and Risk

We will dispatch the order within one to two business days, EXCEPT your pre-order(s). Please make sure your address details are correct, as once the parcel is on its way, we cannot redirect it. It is your responsibility to check and verify.

Notes:

Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

The shipping time does not include a 1-2 day processing period required to process your
order from the date your order is placed and can take longer than the expected date due to
an invalid address, the customs clearance procedures, or other causes.

Customs duty is paid by the customer

Extra Shipping Fee for Large Essentials
Due to the size and special handling requirements, our larger essential products—such as diapers and wipes—incur an additional shipping fee of $9.99 per order. We appreciate your understanding as we ensure these products arrive in the best condition for you and your family.

Check Your Order and Shipment
You can track your order after an email confirmation has been sent to you. You can easily check the order via the online tracking page.
Normally if the orders have been shipped out (you have received the tracking number or your order status is completed), your orders cannot be canceled.

Momcozy also handles all customer service and product returns. If you need assistance with anything,

please visit our "Customer Service” section at the end of any page of our website.

Customer Service
Tel: 1-855-322-1777
Email Us